Privacy Policy

Introduction

Spotless Floor Services stands out as a premier service-disabled veteran-owned business specializing in comprehensive floor care and building maintenance. Our services span carpet cleaning, floor installation, repair, delivery, and supply. With a proven five-star track record across various cities and states, we cater to a broad client base including residential, commercial, and government agencies. At SFS, we integrate eco-friendly practices with advanced technologies like our QuickMeasure laser systems to provide efficient and reliable solutions. These are meticulously tailored to meet the stringent demands of our diverse clientele, ensuring exceptional quality with a steadfast commitment to sustainability and safety.

Types of Information Collected

Contact Information: Name, email address, phone number, and physical address.
Payment Information: Credit card details and billing address for transactions.
Service Preferences: Details about your cleaning preferences and service history.
Technical Information: IP address, browser type, and device information.
Feedback: Any feedback or inquiries you provide through our website or customer support.

Method of Information Collection

Direct Interactions: When you schedule services, request quotes, or contact us via email, phone, or our website.
Website Usage: Through cookies, web beacons, and other tracking technologies.
Payment Processing: During secure transactions.
Feedback and Surveys: When you provide feedback or complete surveys about our services.

Purpose of Data Collection

To provide cleaning services, including scheduling and service execution.
To process payments securely.
To communicate service updates, reminders, and promotional offers (with your consent).
To improve our website functionality and services based on user interactions.
To comply with legal obligations and prevent fraudulent activities.

Data Security Measures

We implement stringent security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Data encryption during transactions.
Regular audits of our systems and practices.
Restricted access to sensitive information to authorized personnel only.

While we strive to protect your data, no system is completely secure. In the event of a data breach, we will notify affected parties as required by law.

Data Sharing

SMS opt in or phone numbers for the purpose of SMS are not being shared with third parties for marketing purposes.

User Rights

You have the following rights regarding your personal data:

Access Your Data: Request access to the personal information we hold about you.
Update Your Data: Correct inaccuracies or update your personal details.
Opt-Out of Communications: Unsubscribe from promotional emails or SMS by replying "STOP" or contacting us.
Delete Your Data: Request deletion of your personal data, subject to our legal obligations.

To exercise these rights, contact us at:

Email: front.desk@spotlessfloorservices.com
Phone: (470) 870-7356

Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date. By continuing to use our website and services, you agree to the terms of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: front.desk@spotlessfloorservices.com
Phone: (470) 870-7356
Mailing Address:
Spotless Floor Services
Lawrenceville, GA 30043